Sales Associate - Tools

Lowe's is hiring for Sales Associate - Tools

What You Will Do:

As a Sales Associate in the Tools department at Lowe's, you will be responsible for providing excellent customer service and assisting customers with their tool-related needs. This means:

• Assisting Customers: Helping customers with selecting tools, power equipment, and accessories, and providing information on usage and maintenance.
• Maintaining Product Knowledge: Staying informed about the latest tools, equipment, and technologies to provide accurate information and recommendations.
• Processing Transactions: Accurately processing sales transactions, including operating cash registers and handling financial transactions.
• Ensuring Product Availability: Stocking shelves, maintaining inventory levels, and ensuring products are well-displayed and organized.
• Promoting Safety: Following all safety procedures and guidelines to ensure the safe operation of tools and equipment.
• Providing Excellent Customer Service: Listening to customers, understanding their needs, and providing solutions to ensure a positive shopping experience.

Responsibilities:

• Assist customers with selecting tools, power equipment, and accessories.
• Provide information on tool usage, maintenance, and features.
• Process sales transactions accurately and efficiently.
• Stock shelves and maintain inventory levels.
• Follow safety procedures and guidelines for tools and equipment.
• Provide excellent customer service and resolve customer issues.

What We're Looking For:

• Hourly Full-Time or Part-Time: Generally scheduled 39 to 40 hours per week for full-time or up to 25 hours per week for part-time; more hours may be required based on store needs.
• Availability: Requires morning, afternoon, and evening availability any day of the week.
• Physical Requirements: Ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Lifting Requirements: Must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed:

Minimum Qualifications:

• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to obtain sales-related licensure or registration as required by law.

Preferred Qualifications:

• 6 months of sales experience identifying and selling products based on customer needs, including add-on sales and explaining product features and benefits.
• 6 months of retail experience providing customer service, including resolving customer issues and assisting customers in locating products.
• Bi-lingual skills, if applicable to the store.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.